Customer Care

Because our number one job is to make your shopping experience above and beyond the norm, we offer a number of services that go, well, above and beyond the norm.

SALES TRANSFER

We're happy to transfer your must-have piece from any of our stores.

SPECIAL ORDERS

Our special order service lets you pre-order a sold-out item in your size. Pre-pay for the item and we'll guarantee you get the size and model you're after as soon as it hits the store.

HOLDS

Decisions, decisions.  We'll hold your precious piece until store closing on the next business day.

(Some exceptions may apply on sale items.)

LAYAWAYS

At Aritzia, we offer a very convenient layaway policy. Ask us for more details on your next visit.